I started using Jotform because it solved a problem I had: I needed a form that would count down places in a class as people signed up for it. Basically, I needed something that would only let a certain number of people purchase a particular ticket.
I was a little nervous about switching over to Jotform because there was a bit more of a learning curve in using it, but the result was fantastic! Several people who used the form commented that it was well put together and so easy to use.
Things I wish I knew before using Jotform:
1. One of my favorite parts of Jotform is that it exports to a spreadsheet so you can easily see the answers you've recieved.
2. Jotform did not like the original e-mail address I signed up with. It wouldn't let me collaborate; it wouldn't let me reset my password. Luckily this was an easy fix, I just signed up with a different e-mail and it worked great!
3. Jotform feels way more professional than the service I was using before, which is nice for the people signing up. Like I said, I got lots of compliments!
4. Jotform doesn't give you a free unlimited number of submissions on your forms. But don't worry! There are several things you can do to raise your submission limit, including paying for a subscription and inviting others to join, etc.
Just go to Jotform.com and sign up for a basic free account to check it out. If you need a higher submission limit or to get some more bells and whistles, check out the upgrade tab.
Overall, I ama very happy with my experience and will continue to use Jotform.